Wessex Hotel Street, Street

The hotel has rooms with four-poster beds and spa baths, which come with the usual facilities and toiletries. However, the housekeeping service was inconsistent, with toiletries not being replenished as expected. Despite this, the staff were friendly and polite, especially when thanked for their service. The location is excellent, minutes away from Clarks Shopping Village and local pubs, but some areas were noted not to be cleaned adequately. The dining experience offered good food selection but had instances of disorganization. The overall value for money seemed reasonable, considering the amenities provided.

I felt like I had time-traveled to the 1980s with some questionable wallpaper choices, but the rooms were clean, and extra pillows were promptly provided upon request. The service was brilliant overall, friendly and accommodating, although there was a curtain mishap that was not the waiter's fault. The location was easy to find but might not be the liveliest spot. The dining experience had its highs and lows, with prompt service but some disappointing food options. However, the hotel had some nice facilities to offer.

The hotel had some nice surprises like new carpet in the room, even though it was a bit different from what was advertised. The location was perfect for our needs, being right by the outlet center, and the staff were fantastic in responding to our requests. The dining experience had a good selection, though there were some minor issues. Overall, a pleasant stay with a few unexpected twists.

The hotel was ideally located for our needs, very close to Clarks Village and convenient for visiting family. The rooms, although a bit noisy due to their position facing the road, were comfortable. The jacuzzi bath was a luxurious touch but took a long time to fill, and the musty shower smell was off-putting even though the room was pleasant. The service was excellent, with helpful and cheerful staff who worked hard, especially in the restaurant. The location earned a high score due to its proximity to key attractions like Clarks Village and Glastonbury. The dining experience was enjoyable, with a good selection of dishes, though the room itself was a bit small. The hotel's facilities were satisfactory, providing the necessary amenities for a pleasant stay.